Job description

Loading...

Christmas Store Support (Customer Experience Host) (0625)

Christmas Host

Are you a naturally enthusiastic and positive person with great people skills?

Are you comfortable operating in a busy and fast-paced customer-facing environment?

Christmas is a very busy time in the retail world. Here at Goldsmiths, whilst our watch and jewellery specialists are busy sharing their knowledge and expertise we are looking for Hosts to provide a friendly and welcoming first impression to customers as they enter the store. You will also provide assistance to the in-store Sales Team (for example preparing and serving customer refreshments and assisting with the collection of customer on-line orders) during this peak trading period. 

Responsibilities:

The Host will very often be the first contact when customers enter the store – as such this is a key role

You will be responsible for the following:

  • Meeting and greeting customers in a positive and friendly way
  • Making customers feel welcome on entering and browsing the store
  • Offering and serving refreshments
  • Establishing customer needs and managing any potential waiting times
  • Assisting the Sales Team in order to streamline the sales processes – for example, wrapping or boxing purchases or processing the sale
  • Assisting or completing the process of customer collection orders (click and collect purchases)
  • Assisting in the maintaining of excellent in-store standards

Essential skills and attributes:

  • Excellent interpersonal/people skills
  • A bubbly personality and a great communicator
  • The ability to use initiative and work calmly in a busy retail environment
  • Punctual and organised
  • A strong eye for detail in the delivery of excellence in-store standards

Desirable skills:

  • Previous customer facing experience in either hospitality, promotions, retail or catering
  • Previous experience of working within a team

 
Loading...
Close map
Location
Leeds - White Rose Shopping Centre
Unit 29 White Rose Shopping Centre, Leeds, UK, LS11 8LL
Loading...
  • Location:
    Leeds - White Rose Shopping Centre
  • Brand:
    Goldsmiths
  • Contract type:
    Seasonal Vacancies
Loading...
Share this page
Vacancy Alerts
Create an alert subscription based on this vacancy